COVID-19: Please remember to bring an appropriate face covering to your appointment. Your temperature will be checked on arrival. COVID-19: All visitors and patients must wear a face covering and temperatures will be checked on arrival.

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Call 01442 331 900

Weekdays: 08:00 – 20:00
Saturdays: 09:00 – 16:00
Sundays: 10:00 – 14:00

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At your first appointment

During your first visit to OSD Healthcare, you will be asked to complete patient registration, medical history and consent forms. Our patient services team will be on hand to answer any questions or provide any assistance you need.

It is important that we know of any allergies you may have or medications you are taking so please bring along your most recent repeat prescription list (or your actual medication, if that is easier).

If you would like the details of your visit(s) to OSD Healthcare shared with your NHS GP or other healthcare professionals, you will need to provide us with their contact details so please have this information to hand. You do not have to share details about your visit to OSD Healthcare with your NHS GP – it is entirely up to you.

If you are using your private medical insurance, please bring along your policy details including your scheme details, membership or policy number, expiry date and confirmation of eligibility to claim (i.e. your authorisation number). If you do not have these details with you, we will require payment from you on the day.

Ahead of your visit, please review your confirmation e-mail. This will include any further details specific to your visit such as any preparation required e.g. particular type of clothing to wear or any fasting instructions.

Following your visit, any test results will generally be sent back to your referring clinician within 48 hours of your appointment.

We hope you now have a better picture of what to expect when you visit us. As always, you can contact our patient services team on 01442 331 900 if you have any further questions around your upcoming appointment.

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