How can we help?
Get in touch
As the situation with coronavirus (COVID-19) continues to develop we will be ensuring this page is kept up-to-date with advice for patients, visitors, consultants and staff. The most up to date coronavirus information can also be found here.
At OSD Healthcare we recognise the concern a second lockdown may cause. Rest assured that we will be open as usual during this period, with COVID safety measures in place to protect both our patients and our staff.
All consultations are by appointment only. To book an appointment or if you have any queries please telephone our contact centre on 01442 331900. Please let our contact centre staff know if you have returned from Denmark within the last 14 days.
Information on the new government guidance and advice coming into effect on 5 November is available by clicking here.
Here is the latest update regarding appointments at OSD Healthcare:
We are delighted to confirm that our dental department is now open. Patient experience, along with ensuring effective infection control are of the utmost importance and as a result you will experience some changes leading up to and during you next appointment. This will include:
We kindly ask that you arrive to your appointment alone (except for children and carers) to allow us to adhere to the appropriate social distancing measures.
If you have any queries or would like to book an appointment, please contact our team on 01442 331 900. We look forward to seeing you soon!
We are now offering private COVID-19 testing. We are offering COVID-19 testing to detect the active presence of the virus in symptomatic patients as well as non-symptomatic individuals who require test results for the purpose of work or travel for business. We also offer antibody testing which will allow patients to determine whether they have had the virus. More information can be found on our COVID-19 testing pages.
From Monday 15th June, all visitors and patients attending appointments at OSD Healthcare must wear a face covering at all times, in line with Government guidance. We want to remind our patients to please bring an appropriate face covering to your appointment.
The government have also set out advice for people on how to make their own face coverings easily at home. These face coverings should cover the mouth and nose while allowing you to breathe comfortably. Face coverings can be as simple as a scarf or bandana that ties behind the head to give a snug fit.
Read more here: https://lnkd.in/dTUH3AU
With effect from Monday 29 June, we will be checking the temperature of everyone that enters the clinic. This in line with the recommendations for the management and prevention of COVID 19.
In light of the current situation with COVID-19 we have changed the way we work in order to provide access to our GP’s. We are able to offer consultation via video or telephone, whichever you prefer. Following a video or telephone consultation, if it is deemed clinically necessary you will be invited for a face to face examination and assessment. We continue to offer prescriptions, referrals, bloods tests and investigations including imaging.
We are thinking about you, the community and the NHS and that is why we have stopped face to face Physiotherapy consultations. Stay safe, stay home and instead we will provide virtual consultations or if you would prefer, telephone consultations.
From the comfort of your own home, we can use the magic of the internet and be in your living room with you, asking the same questions, getting to the bottom of the problem and helping provide solutions to help you, in the same way as if you had travelled to the clinic.
Our virtual services include:
Musculoskeletal/Sports Injury Consultations
Women’s and Men’s Health Consultations
Pelvic Health Assessment
Working From Home: Display Screen Equipment Assessment
Stress and Anxiety Management
Consultant and Diagnostic Imaging
For any patient wishing to book a new outpatient appointment with a consultant about respiratory symptoms (not related to coronavirus) you will be required to have an initial telephone screening before your appointment can go ahead.
To book a consultant or Diagnostic Imaging appointment, please call 01442 331 900.
If you develop a new, continuous cough and/or a high temperature (38°C or higher), you are advised to please stay indoors and keep away from others. Please do not come to the clinic.
You are advised to:
Below you will find further information about how coronavirus is spread, and what you can do to avoid catching it. This includes the following advice, which we ask all clinic visitors to follow:
The Department of Health has produced a film with information about how people can prevent the spread of infections:
Lasted updated 31/03/20 at 19:30.
Here are some related articles